Blog

Is your business overwhelmed by too many communication platforms? Discover how small and mid-sized companies can simplify internal collaboration and customer support by uniting Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) systems, unlocking better insights, improved agility, and stronger customer relationships.

You’re focused on leveraging the latest technology for growth and innovation, but there’s a hidden risk that comes with it. The software, automated systems, and AI tools that power your business each have their own non-human identity (NHI). Managing these digital identities was a significant challenge even before the AI boom, but now, with intelligent […]

OneNote just got smarter. Discover how Microsoft Copilot’s integration can transform your note-taking process, making it faster, more efficient, and more organized. From summarizing meetings to turning notes into visuals, here are nine practical ways to make the most of Copilot’s capabilities.

The shift to multicloud is becoming a common strategy for enterprises seeking more flexible, resilient, and high-performance solutions. Leveraging services from multiple cloud providers enables businesses to customize their IT infrastructure, making sure it aligns more effectively with their specific requirements.

Many people are getting better at spotting phishing attacks from outside sources. But what if the attack appears to come from within your own company? A recently discovered vulnerability in Microsoft 365 is being used to bypass traditional security, making it easier than ever for hackers to send you convincing fake emails that slip past […]

Selecting the right productivity apps can significantly enhance your efficiency when working on an Android device. This article breaks down the best options for specific tasks — word processing, spreadsheets, presentations, storage, document scanning, and working with PDFs — so you can pick the tools that match your workflow.

For most people, using a mouse to navigate their Mac is second nature. But when you’re focused on a task, breaking your flow to reach for the mouse can disrupt your momentum. That’s where keyboard shortcuts come in handy. Whether you need to manage multiple apps, declutter your desktop, or navigate a dozen windows, these […]

Using Windows might feel intuitive and routine, but over time, many users unknowingly develop bad habits that can negatively impact their experience. From skipping updates to ignoring backups, we’ll show you the top 10 things to stop doing and the smarter habits to adopt instead.

The private cloud is experiencing a revival, especially as businesses recognize the benefits of a hybrid strategy. A new generation of private cloud platforms, equipped with advanced features such as automation, elastic scalability, and robust security, is now capable of handling cutting-edge workloads, including AI and big data.