Knowledgeable, dedicated technicians at your beck and call

For many small businesses, having a dedicated IT staff for internal desktop and server support is a luxury that may seem out of reach. While many products and services offer support vendors, there are times when having access to an experienced System Administrator who is familiar with your infrastructure and business needs is critical in delivering your product.

Modern Information Solutions offers various levels of Help Desk Support to meet your business needs. Primarily we focus on issues that may arise with your servers, mission-critical applications and network connectivity between your workstations and the servers.

Many of our help desk offerings are bundled into our IT support packages, including monthly maintenance plans

Our Help Desk Support services provide:

  • Experienced technicians who will provide the assistance you need
  • Remote access software for speedy problem resolution
  • Affordable, fixed fee so you can easily predict and control your budget