As the Endorsed Provider of IT services to the Indiana State Bar Association, Modern Information Solutions is happy to offer discounts on our Legal Help Desk services to members of the association. Being a law firm, you either already have a managed services provider (MSP) or internal staff that are solving the day-to-day computer and network issues.  Allow us to help you navigate the challenges of an ever-changing world of technology as it pertains to legal professionals superficially. From decisions to leveraging the cloud, data security, compliance and training are you getting the best advice and support for your firm?
Unlike other MSPs, Modern Information Solutions is specifically focused on providing IT services for attorneys and their staff.  We are a complete Law Firm Helpdesk solution.  Our team of certified IT professionals are ready to help your firm use technology more efficiently.  In addition to traditional MSP services, we offer in-person and virtual software training and litigation support. No matter the size of your firm, we can offer you a first-class legal helpdesk experience.

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Legal Focused IT Help Desk

The following table breaks down our different support plans for law firms and details what each plan includes. We know that one size does not fit all law firms, and even with four different plans to choose from, we realize some customization may still be needed to find the best solution for your firm. We are happy to work with your firm to implement a custom support solution using the table below as a blueprint and starting point. Please note, that these rates do not include our security for endpoints (firewalls, switches, workstations, etc.) or other software subscriptions (Microsoft 365, Mimecast, etc.).

Basic
$95
(per person)
Managed
$125
(per person)
Premium
$165
(per person)
Executive
$195
(per person)
ISBA Member Pricing
$85 $112.50 $140.25 $156
Unlimited Remote Support
Included Included Included Included
Remote Monitoring
Included Included Included
Reduced Service Rates
Included Included Included
After Hours Support
2 4 8
Infrastructure Maintenance Hours
2 4 8
Onsite Tech Support Hours
4 8 12
Litigation Software Support
Included
vCIO Hours
5 10
Reduced Software Training Rates
Included Included
Reduced Litigation Support Rates
Included Included
Quarterly Technology Report
Included Included
Monthly Technology Report
Included
Service Level Agreement
4/12 4/8 2/4
Minimum Number of Users
1 5 10 15
 

Outsourced Legal help Desk from MIS helps your firm to:

  • Rest easy - we proactively monitor your systems and troubleshoot issues before they cause serious downtime
  • Work more efficiently - rely on our trained support techs to get help with common workstation issues, email issues, formatting documents. and other software related issues.
  • Predict your budget - our plans include after hours support and maintenance.

Want to know more?

If you are interested in learning more how our Law Firm Help Desk services can benefit your firm, please use the contact form below to let us know more about you and how to best reach you.