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How to set up and manage shared mailboxes in Microsoft 365

A shared mailbox in Microsoft 365 lets multiple people send and receive email from a single address without any of them needing to log in separately or manage it as a personal inbox. When set up correctly, it’s an effective tool for managing shared communication.

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7 Ways to make your Android data plan last longer

Mobile data limits have a way of making themselves known at exactly the wrong moment, like when you’re away from Wi-Fi or trying to load something important. Fortunately, Android gives you more control over your data consumption than most people realize.

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How Apple’s identity framework actually works — and where it still falls short for enterprises

Apple has built a capable enterprise identity framework, but it arrived in layers rather than as a single, unified system. Directory binding came first, then mobile device management (MDM), then managed Apple Accounts, and most recently Platform SSO. This means organizations may have older identity configurations alongside newer ones, while IT teams building a new […]

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Windows Update not working? Here’s how to fix the most common problems

A failed Windows Update is more than a minor annoyance. It leaves your system without the latest security patches and can signal an underlying issue that’s worth addressing. The good news is that most Windows Update failures respond to a structured troubleshooting process, starting with a few quick checks and escalating only if the basics […]

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Choosing a cloud provider: the assumptions that get businesses into trouble

The decision to move to the cloud is usually straightforward. The decision of which provider to use, which model to adopt, and how to structure the migration is where things tend to get complicated. These five mistakes account for a disproportionate share of cloud disappointments — and all of them are avoidable with the right […]

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A guide to the latest Microsoft 365 licensing cost adjustments

Microsoft 365 is getting a price increase. Announced in December 2025 and effective July 1, 2026, the update affects a broad range of commercial, nonprofit, and government subscriptions, from Business Basic to Enterprise E5. It also introduces changes to the features includes in some plans.

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6 Reasons your cloud costs are higher than they should be

Most organizations that move to the cloud do so expecting to save money. However, many end up spending more than anticipated, often without a clear explanation of why. The causes tend to be structural rather than accidental: patterns in how cloud services are procured, deployed, and managed that create waste at every layer.

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